Shipping policy

At Dermolve, we understand how important timely and reliable shipping is to enhance your shopping experience. Please take a moment to review our shipping policy:

Processing time

Orders are usually processed and shipped within 1 business day of purchase, excluding weekends and holidays. During busy periods or promotions, processing time may vary. We appreciate your patience during these times.

Shipping method

We offer a standard shipping option and expedited delivery to suit your needs. Shipping method availability may vary depending on your location and the products in your order.

Shipping costs

At Dermolve, you benefit from free shipping, regardless of the order amount.

Delivery time

The delivery time may vary. Please note that unforeseen circumstances, such as weather delays, customs checks or problems at the carrier, may affect the delivery time.

Change of address

Would you like to change the shipping address of an already placed order? Please contact us as soon as possible. We will do our best to honour your request, but cannot guarantee changes once an order has been processed for shipment.