OVERVIEW

This website is managed by Dermolve. Throughout the site, the terms ‘we,’ ‘us,’ and ‘our’ refer to Dermolve. Dermolve offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing anything from us, you engage in our ‘Service’ and agree to be bound by the following terms and conditions (‘Terms of Service’, ‘Terms’), including the additional terms and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, vendors, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

ARTICLE 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, and you may not, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). You may not transmit any worms or viruses or any other code of a destructive nature. A breach or violation of any of the Terms will result in the immediate termination of your Services.

ARTICLE 2 - GENERAL TERMS AND CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmission through various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission from us. The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Reliance upon the material on this site is at your own risk. This site may contain certain historical information. Historical information is necessarily not current and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 - CHANGES TO THE SERVICE AND PRICES

The prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

ARTICLE 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to cancellation or discontinuance at any time without notice.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that the colours displayed on your computer monitor will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited. We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may apply to orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting the e-mail address and/or billing address/telephone number you provided when you placed the order. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiry dates, so that we can complete your transactions and contact you as necessary.

For more information, please see our Return Policy.

ARTICLE 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or influence. You acknowledge and agree that we provide access to such tools ‘as is’ and ‘as available’ without any warranty, representation or condition of any kind and without any endorsement. We shall not be liable to you or to any third party for any breach of such third-party tools. Your use of any optional third-party tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which tools are provided by the relevant third-party provider(s). We may also offer new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

7.1 Supply chain

The goods will be shipped directly from the warehouse in China by the Supplier

to the Client's customer.

7.2 Outsourcing of shipping

The Supplier must outsource shipping to a local postal service or a

contracted courier company.

7.3 Import duties and VAT

The import is carried out in the name of the local postal service or courier company, which

will be liable for VAT and, if applicable, import duties. These costs

will be recovered by the postal service/courier company from the Client's customer.

The Supplier shall not carry out imports in its own name or make improper

use of the “IOSS” scheme to avoid VAT and import duty declarations altogether.

7.4 Periodic checks and proof of compliance

The Supplier must, at the Client's request, provide proof that the postal service or courier company used

has correctly applied the VAT scheme and collected the applicable VAT from the Client's customer. Any fines or tax claims arising from non-compliance with the conditions in this article are the responsibility of the Supplier.

ARTICLE 8 - LINKS TO THIRD PARTIES

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for investigating or evaluating the content or accuracy and we do not guarantee and are not liable or responsible for any third-party materials or websites, or for any other materials, products or services of third parties.

We are not liable for any harm or damage related to the purchase or use of goods, services, resources, content, or other transactions made in connection with any third-party websites. Please review and understand the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

ARTICLE 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send certain specific submissions at our request (e.g., contest entries) or send creative ideas, suggestions, proposals, plans, or other materials to us, whether online, by email, by post, or otherwise (collectively, ‘Comments’), you agree that we may edit, copy, publish, distribute, translate and otherwise use any comments you send to us in any medium, at any time and without restriction. We are not obligated (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but are not obligated to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or that violates any party's intellectual property or these Terms of Service.

You agree that your comments will not infringe on any third party's rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain any defamatory or otherwise unlawful, offensive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate anyone other than yourself, or otherwise mislead us or third parties as to the origin of your comments. You are solely responsible for all comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

ARTICLE 10 - PERSONAL INFORMATION

If you provide personal information through the store, it is covered by our Privacy Policy. Please review our Privacy Policy.

ARTICLE 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We do not undertake any obligation to update, modify or clarify information in the Service or on any related website, including without limitation pricing information, unless required by law. No specified update or refresh date applied to the Service or any related website should be treated as indicating that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content (a) for any unlawful purpose; (b) to solicit others to perform or engage in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to provide false or misleading information; (g) to upload or transmit any viruses or other malicious code that in any way affect the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, impersonate, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security features of the Service or any related website, other websites or the internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Dermolve disclaimer of liability and legal information: We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable. 

The information and products presented on this website are not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be considered medical advice.

Dermolve is marketed as a cosmetic product and is intended solely for external, cosmetic use. It is not classified as a medicinal product under UK law and has not been evaluated by the Medicines and Healthcare products Regulatory Agency (MHRA).

Results may vary from person to person depending on skin type and condition. If you have any pre-existing skin concerns or medical conditions, we strongly recommend consulting with a qualified healthcare professional before using this product.

You agree that we may, from time to time, remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranty or condition of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement. In no event shall Dermolve, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, but not limited to loss of profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, arising out of your use of the service or any product obtained using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in the content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if you have been advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

ARTICLE 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Dermolve and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by any third party arising out of or in connection with your breach of these Terms of Service or the documents incorporated herein by reference, or your violation of any law or the rights of any third party.

ARTICLE 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, and such provision shall not affect the validity and enforceability of the remaining provisions.

ARTICLE 16 - TERMINATION

The obligations and liabilities of the parties arising prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole discretion, you fail to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due to us up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof) accordingly.

ARTICLE 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, all prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

ARTICLE 18 - APPLICABLE LAW

These Terms of Service and any separate agreements whereby we provide Services to you shall be governed by and construed in accordance with the laws of the Netherlands.

ARTICLE 19 - CHANGES TO TERMS OF SERVICE

You can view the most recent version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

ARTICLE 20 - DISCLAIMERS

Dermolve disclaimer and legal information

20.1 No medical advice: The content of Dermolve.com, including product descriptions, customer testimonials and other materials, is for informational purposes only and should not be considered medical advice. Our products are not intended to diagnose, treat, cure or prevent any medical condition. Always seek the advice of a qualified healthcare professional regarding any medical condition.

20.2 Limitation of liability: Dermolve.com and its affiliated companies cannot be held liable for any direct, indirect, incidental, special or consequential damages resulting from the use of, or inability to use, our products. By purchasing our products, you agree to use them at your own risk. Although we make every effort to provide safe, high-quality products, Dermolve.com cannot guarantee that our products will meet your specific expectations or that any errors in the product will be corrected.

20.3 Third-party links: Dermolve.com may contain links to third-party websites for additional information or partnerships. We are not responsible for the content, accuracy, or privacy practices of these third-party sites, and we encourage you to review their respective terms and privacy policies before engaging with them.

ARTICLE 21 - CONTACT INFORMATION

Questions about the Terms and Conditions may be directed to support@dermolve.com